Effective date: 12/04/2021
Eagles Pride Hatchery (Pty) Ltd, Registration Number 2001/009236/07 (hereafter Eagles Pride Hatchery/we) is committed to protecting your privacy. This policy explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act 4 of 2013 (POPI Act).
The information that we collect
We collect and process your personal information mainly to contact you for the purposes of understanding your business requirements, and services as requested by you on the contact form. For this purpose the personal information we collect often is limited to your e-mail address, telephone number, name and organisation.
We collect information directly from you where you provide us with your personal details. Where possible, we will inform you what information is mandatory to provide to us and what information is optional.
Website usage information may be collected using “cookies” which allows us to collect standard internet visitor usage information. This process is further set out in our Cookie Notice.
We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure.
Our security policies and procedures cover:
• Physical security.
• Computer and network security.
• Access to personal information.
• Secure communications.
• Security in contracting out activities or functions.
• Retention and disposal of information.
• Acceptable usage of personal information.
• Governance and regulatory issues.
• Monitoring access and usage of private information.
• Investigating and reacting to security incidents.
When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure.
We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.
Your Rights: Access to information
You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers/addresses as provided on our website and specify what information you require. We will need a copy of your ID document to confirm your identity before providing details of your personal information.
Please note that any such access request may be subject to a payment of a legally allowable fee.
Correction of your information
You have the right to ask us to update, correct or delete your personal information. This request must be sent to us in writing and we will require a copy of your ID document to confirm your identity before making changes to personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.
Definition of personal information
According to the POPI Act ‘Personal Information’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person.
How to contact us
If you have any queries about this notice, or need further information about our privacy practices, or wish to withdraw consent, or exercise preferences or access or correct your personal information, please contact us at the numbers/addresses listed on our website.